We provide tailored services for all.

24/7 Support and Emergency Access On-site staff are available 24/7, including overnight sleep-in cover. Young people can also access an emergency helpline, staffed by trained professionals.Group Living and Community Building Weekly activities such as cooking nights and skill-sharing sessions, co-designed by young people, help build a sense of belonging and community.

Inclusive, Trauma-Informed, and Strengths-Based Approach:

Positive relationship building

Trauma-informed support

Strengths-based empowerment

Collaborative work with families and professionals

Support Needs We Accommodate We support a wide range of needs, including:

Autism Spectrum Disorder, ADHD, learning disabilities

Mental health conditions (mild to severe), SEMH, attachment disorders

Challenging behaviour, self-harm, low-level offending

Gang involvement or substance use (if manageable or treated)

Note: Shared tenancies and mixed-age placements are risk-assessed for safety.

Target Population

Age: 16–17 years

Capacity: Up to 3 young people

Gender: Mixed gender, risk-assessed

Criteria: Looked-after children or care leavers referred by local authorities

Our Accommodation

  •  Individual Accommodation Each young person has:
  • Private bedroom with storage
  • Kitchen and bathroom access
  • Living space for study and relaxation
  • Wi-Fi, telephone, TV points
  • Welcome pack with essentials
  • Location Our Dagenham facility has 4 private rooms on a quiet residential street with excellent access to education, healthcare, and leisure.
  • Meeting Accommodation Standards We comply with Regulation 6 of the Supported Accommodation Regulations 2023.

 

  • Adaptations Include:
  • Accessibility modifications
  • Cultural/religious room adjustments
  • Flexible sleeping arrangements
  • Materials in alternative formats
  • Security Features:
  • Secure entry and external CCTV
  • Outdoor lighting and deadlocks
  • No internal surveillance to protect privacy
  • Fenced outdoor area

Fire Safety:

Regular checks and annual audits

Resident-led fire drills

24-hour detection and alarm system

Address: 16 Lockwell Road, Dagenham, Essex RM10 7RE (Registered provider and accommodation address)

Child’s Rights and Participation

We Ensure Every Young Person Can Say:

  • I feel safe where I live
  • My voice is heard and respected
  • I trust the staff who support me
  • I have a private, comfortable home
  • I receive personalised care
  • I have strong support relationships
  • I’m gaining independent living skills
  • I feel hopeful about my future

How We Ensure This:

  • Key worker sessions and check-ins
  • Resident feedback and meetings
  • Advocacy and review participation
  • Accessible complaints process
  • Referral Process:
  • Referral by authority
  • Pre-placement visit
  • Needs and compatibility assessment
  • Signed agreement
  • Transition support

Rights & Entitlements

  • Written agreements provided on arrival
  • Young Person’s Guide and Handbook
  • Rights explained at induction
  • Access to advocacy and complaints support
  • Clear, simple language and info on noticeboards

Outcomes & Independence

We Aim For:

Independence and confidence

Mental and physical wellbeing

Community integration

Strong self-identity

How We Achieve This:

Joint planning and reviews

Goal setting and progress tracking

Engagement through flexible formats

Moving-on options post-18 (e.g., tenancies, alternative support)

Independent Living Skills

Practical Skills:

Budgeting, cooking, hygiene, cleaning, laundry, shopping

Life Skills:

  • Time management, communication, problem-solving, relationship-building
  • Support Format:
  • 6–8 hours 1:1 keyworker support/week
  • Peer group sessions
  • Skill progress tracking

Education, Training & Employment Support Includes:

  • College applications and homework support
  • Vocational and career guidance
  • CV and interview prep
  • Work experience and volunteering
  • Financial support guidance
  • Coordination with:
  • Schools, colleges, Job Centres, training providers